Privacy Policy

Last Updated: March 29, 2026

playX Digital Marketing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our ad management platform and related services.

1. Information We Collect

We may collect the following categories of information in connection with our platform:

• Ad Account Data — account identifiers, ad account names, and associated business information linked to your connected advertising accounts.
• Campaign Metrics — performance data such as impressions, clicks, spend, conversions, cost-per-result, and other analytics related to your advertising campaigns.
• User Preferences — display settings, dashboard configurations, notification preferences, and other choices you make within the platform.
• Authentication Data — access tokens and credentials required to connect to third-party advertising platforms on your behalf.
• Usage Information — log data, device information, and interaction patterns collected automatically when you access the platform.

2. How We Use Information

We use the information we collect for the following purposes:

• Ad Management — to display, organize, and manage your advertising campaigns across connected platforms.
• Performance Optimization — to analyze campaign data, generate insights, and help you improve advertising outcomes.
• Reporting & Analytics — to produce dashboards, summaries, and reports that help you understand campaign performance.
• Platform Operation — to maintain, improve, and secure the platform, including troubleshooting and infrastructure management.
• Communication — to send service-related notifications, alerts, and updates relevant to your account.

3. Data Storage & Security

We take reasonable technical and organizational measures to protect the information we handle:

• Data is transmitted over encrypted connections (TLS/SSL).
• Access to production systems is restricted to authorized personnel only.
• Authentication tokens for third-party services are stored securely and are never exposed through the user interface.
• We conduct periodic reviews of our security practices to address emerging threats.

While we strive to protect your information, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.

4. Third-Party Services

Our platform integrates with third-party advertising services to provide its core functionality:

• Meta / Facebook API — we connect to the Meta Marketing API to retrieve and manage your Facebook and Instagram advertising data. Your use of this integration is also subject to Meta's Privacy Policy.

We only request the permissions necessary to operate the platform's features. We do not sell your data to third parties. Information retrieved from third-party APIs is used solely to provide our services to you.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. Specifically:

• Campaign performance data is retained for the duration of your account to support historical reporting.
• Authentication tokens are retained only while the associated integration is active and are revoked or deleted upon disconnection.
• Usage logs are retained for a reasonable period for operational and security purposes, after which they are purged.

You may request deletion of your data at any time by contacting us. Upon account termination, we will delete or anonymize your information within a reasonable timeframe, except where retention is required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

playX Digital Marketing
Email: playx131419@gmail.com